FixFirst is an impact & tech startup building digital infrastructure for repair and circular services, with the mission to end the throw-away world by making repair easy, accessible, and scalable.
Our AI-powered platform enables brands, retailers, insurers, and cities to manage and scale repair operations - improving efficiency, delivering a 10x better customer experience, and ensuring compliance with regulations such as the Right-to-Repair. The modular approach combines a PaaS for partners with a workflow SaaS for repairers, including AI tools.
Already powering repair voucher programs in Berlin and London for electronics and textiles, FixFirst has been awarded the German Ecodesign Award and partners with UNIDO to expand digital repair infrastructure globally.
Our vision is a world where fixing products comes first.
R2RC helps companies reduce Right-to-Repair risk, answer repair requests faster and run repair operations more efficiently. The AI-powered platform checks compliance gaps, gives teams clear guidance, manages access to parts and repair information, tracks issues and creates audit trails—helping lower service costs, prevent escalations and build customer trust.