5 Sep 2026 – 14:00 – 45 min
Location: Retail Innovation Zone Stage

Trust, digital sovereignty and the rise of ‘Made in the EU’ in cybersecurity

From scams to phishing, trust is the new differentiator. Stefan Heitkamp on why values, not just price, are driving retail growth.

Presented by
Speakers
Stefan Heitkamp
Director of Retail, Etail and OEM Partnerships, ESET Deutschland GmbH
Track: World of AI & Future of Tech
Language: German
AI, scams, phishing, and data theft are threats that home users encounter every day. Stefan Heitkamp explains why, alongside price and technical features, values such as trust, reliability, and digital independence have become increasingly important selling points in retail. For retailers in particular, these factors offer a valuable opportunity to differentiate themselves and achieve sustainable growth, even in challenging economic times.