JD.com: Shaping the Future of Omnichannel Retail
JD.com: Shaping the Future of Omnichannel Retail
JD.com grew from humble beginnings to become a global leader in online retail and logistics. Now China’s largest retailer by revenue, the secret to JD.com’s success is its unrelenting dedication to customer service.
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More than 20 years ago, JD.com launched its online retail business in China. In the space of two decades, the company has grown from humble beginnings to become a global leader in online retail and logistics.
The secret to its success? JD.com earned the trust of more than 600 million annual active users in China and has built a team of more than 900,000. Its unrelenting dedication to the customer and its partners and suppliers has allowed JD.com to blossom into China’s largest retailer by revenue. JD.com is now expanding internationally, exploring new opportunities to bring its expertise in online retail, technology and logistics to new markets.
The secret to its success? JD.com earned the trust of more than 600 million annual active users in China and has built a team of more than 900,000. Its unrelenting dedication to the customer and its partners and suppliers has allowed JD.com to blossom into China’s largest retailer by revenue. JD.com is now expanding internationally, exploring new opportunities to bring its expertise in online retail, technology and logistics to new markets.
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IFA Global Markets
Home Appliances
