Paul Accornero

Founder
The AI Praxis
USA
Paul F. Accornero is the founder of The AI Praxis and the architect of the Shopper Schism, the structural separation of the consumer who uses a product from the AI agent that now evaluates, selects and buys it. He was the first to define agentic commerce as an academic discipline, and his frameworks include Agent Intent Optimisation and Algorithmic Readiness. His paper naming the Shopper Schism has been published in Harvard Business Review, Forbes, UC Berkeley California Management Review Insights, and he ranks in the top 2 percent of authors on SSRN by downloads. His book, The Algorithmic Shopper, will be published by St. Martin's Press in April 2027. He is a guest lecturer at Harvard's Division of Continuing Education and a former Group Chief Commercial Officer in global consumer goods, where he led a multi-billion-euro business across more than 120 markets. The Shopper Schism was the subject of a marketing feature in the August-September 2026 print issue of both Forbes Mexico and Forbes Centroamerica, written with Giuseppe Stigliano.

Sessions

4 Sep 2026 – 12:00
Retail Innovation Zone Stage
60 min
The Algorithmic Shopper: When Your Next Customer Is an AI Agent

A working session for retailers and suppliers on what changes when an AI agent, rather than a person, does the choosing. It covers the theory of the Shopper Schism, an anonymized case study of a European specialist retailer whose storefront was open to its customers and closed to machines, and the three tests an agent applies to any brand: existence, authority and reliability. Participants run a live check on brands they carry during the session, and leave with the fixes that take days, not months.

Track: Retail & Future of Commerce
Speakers
Paul Accornero
Founder, The AI Praxis
AI in Retail